Composite Applications

Companies experience several challenges when their composite applications cannot provide accurate and current information: customer-facing personnel spend unnecessary time accessing information across different applications to complete job functions; customer on-boarding processes and customer service handle times are prolonged because information must be entered in multiple systems; employee on-boarding takes longer because employees must learn multiple user interfaces.

Multidomain master data management ensures that reliable information is delivered to composite applications, enabling performance management improvements across critical business processes. In this way, multidomain master data management helps companies:

• Increase revenue when customer-facing personnel can spend more time servicing and advising customers
• Improve customer satisfaction and retention when customer service personnel have real-time access to reliable information
• Increase employee productivity when business users are able to easily access reliable information

Siperian Multidomain MDM Hub™ is a flexible multidomain master data management platform that creates and manages the most reliable information across your organization and makes this information available in real-time to composite applications. It supports key requirements needed to make composite applications friendly to business users:

Integration with composite application platforms and rich internet applications: Siperian Multidomain MDM Hub enables the development of composite and rich internet applications using development platforms such as Oracle Fusion, BEA WebLogic and IBM WebSphere. Siperian’s Services Integration Framework™ provides data services that allow these applications to create and maintain multidomain master data and access reliable multidomain master data and rich metadata to support business processes.

Flexible multidomain data model and shared data services: Siperian’s flexible, model-driven architecture supports the creation of any business entity data type—customer, product or organization—on a single platform. Siperian Multidomain MDM Hub automatically creates all necessary data services around the model to manage the entire multidomain master data lifecycle. The model adapts completely to additions and changes to data sources. Data services are automatically regenerated to reflect changes in the data model. This enables higher level business services despite any changes made to the underlying multidomain master data hub.

Workflow integration: Siperian’s open architecture enables the integration of workflow and business process management (BPM) tools. Siperian Multidomain MDM Hub provides application programming interfaces (APIs) to manage workload distribution, assignment, state management and event routing. BPM and workflow tools can use these APIs to integrate with Siperian Multidomain MDM Hub. Further, Siperian Multidomain MDM Hub supports event-driven monitoring and management and allows rules-based evaluation and invocation of associated business processes.